Frame Destination Reviews

To open an account on framedestination.com, follow these steps:

1. Visit the official website of Frame Destination.
2. Look for the account creation or sign up option, usually found at the top right corner of the homepage.
3. Click on the sign-up option, which will redirect to the account creation page.
4. Fill in the required details such as name, email address, and password.
5. After filling in the details, click on the submit or create account button.
6. An email might be sent to the provided email address for verification. Click on the verification link in the email to activate the account.
7. Once the account is activated, one can log in using the registered email address and password.

Please note that the exact steps may vary slightly based on the website's design and updates. It's always a good idea to check the website's Help or FAQ section for the most accurate and up-to-date information. If any issues arise during the account creation process, reach out to their customer service via email at info@framedestination.com or call directly at 972-479-1188. Their normal Customer Service hours are Monday through Friday, 8 AM to 5 PM, CST. If you contact their team outside of those hours, they will return your request the next business morning.

Remember, creating an account on framedestination.com allows for a more personalized shopping experience, including faster checkout, the ability to save multiple shipping addresses, and tracking orders with ease. Enjoy shopping!

The return policy of framedestination.com covers orders that are placed incorrectly, are damaged or lost in transit, and delivered orders that are unwanted within 45 days of their original purchase date.

If an order arrives damaged or incorrect, the customer should immediately contact the company via email at info@framedestination.com, chat on their website, or call directly at 972-479-1188. The company promises to make it right, less the original shipping cost, any applicable restocking fees and/or rush fees.

If a return is required, customer service will provide a return authorization form and further instructions regarding refunds and adjustments. Refunds are typically issued within two business days of receiving returned items. The Return Authorization Form from customer service must be completed and placed in the return package.

For orders not needed anymore, customers should contact the company within 45 days of the original purchase date. The original transaction or product cost, less the original shipping cost (if the order has left the facility), any applicable restocking fees and/or rush fees, can be refunded upon customer service approval.

Please note that the company typically cannot accept returns on clearance items, acrylic with the protective film removed, and any type of samples.

The mailing address for any approved return orders or items is: Frame Destination 2350 Crist Road, Suite 1000 Garland, TX 75040.

Refunds are typically issued via the original payment method, unless other arrangements are agreed upon with customer service. Credit card refunds may take a few business days to appear on your statement, depending on your bank’s terms and processing.

For store credit issuance, customers must have an account with the company. The company does not have a system for order exchanges. Customers are free to order replacement frames while going through the return process, or they can wait until the company applies a store credit for the return item(s) if they have an account.

Please note that the normal Customer Service hours are Monday through Friday, 8 AM to 5 PM, CST. If you contact their team outside of those hours, they will return your request the next business morning.

This is the summarized return policy of framedestination.com. For more detailed information, please visit their official website.